Who Am I?

My name is Brendan Butterworth, and I am a highly motivated and collaborative team player with a strong work ethic, seeking opportunities to contribute to dynamic projects. I am currently pursuing a degree in Video Game Design at Full Sail University, with a focus on expanding my skill set and taking on new challenges. I am committed to executing tasks with efficiency and precision, while consistently striving to deliver exceptional results that meet both customer and employer expectations. My current area of focus is UI/UX design, where I am exploring user experience concepts and designing interface elements such as health and stamina meters, pickup icons, and inventory slots. While UI/UX is my primary focus, I remain open to learning and developing expertise in other areas to further enhance my capabilities.

DOB: September 26, 2000

Sex/Gender (Pronouns: Male (He/Him)

EXPERIENCE

YMS Agent

May 2022 - Present

Nordstrom - Portland, Oregon

• Checked 1000+ Trailers into Nordstrom's yard for inspection of load.

• Inspected approximately 1000+ trucks within Nordstrom's yard, inspecting condition, including; tires, latches, seal, and trailer number.

• Signed and logged bill of landing from truck driver daily after inspection and created  copies for each party (truck driver and transportation team).

• Uploaded any and all movement within truck yard daily through Nordstrom's YMS system.

• Communicated with different operations teams such as, Transportation, Inbound, Outbound, and reserve stock daily ensuring each delivered trailer gets placed into the correct dock door.

• Communicated with AP team daily via Outlook/Teams updating each other on what has been done for the day, updates on current cases, information for new cases, and updates on operational changes from other departments.

• Completed daily security audits such as exterior and warehouse walks, daily access reviews, and live surveillance.

• Inspected and submitted monthly AP related cases into Nordstrom's system whenever an issue such as, VIW, Time Clock Fraud, Theft, Burglary, and Vandalism became apparent.

• Trained newly hired team members on YMS and Asset Protection operations for the first week of onboarding.

• Communicated daily with operation leads when a vendor had entered the building for a scheduled appointment within a specific department.

Assistant Store Leader

Oct 2018 - Apr 2022

Gamestop - Sunnyvale, California

• Received shipments of product from UPS daily, ensuring each item in the shipment was accounted for.

• Shipped out items for customer orders daily through FedEx Express and FedEx Ground.

• Trained all new employees on the basics of customer care, organization, customer interaction, game knowledge, as well as the POS system for the first two weeks of the new position.

• Cooperated with team daily to problem solve throughout every issue to efficiently resolve each problem.

• Organized each video game section daily by sorting game titles alphabetically.

• Completed counts of inventory once every week to ensure the store's stock is correct.

• Ensured customer satisfaction was at an all time high by greeting every customer walking in the store and helping each one throughout the shopping experience.

• Opened and closed the store by counting money in the safe and registers to prepare for the following day and making daily deposits with Wells Fargo Bank.

• Spoke with the district manager to maintain proper procedures around the store as well as unsure shipments from Sony, Microsoft, and Nintendo are correct and on time.

• Communicate with Sony, Nintendo, and Microsoft representatives to ensure products is up to date and play test areas are working properly.

• Edited and audited timecards weekly to ensure all employees were paid properly.

• Created schedules every week for team of 10, making adjustments based upon employees availability.

• Held Weekly conference calls with stores throughout the district to go over performance and communicate ideas to one another to help improve every store.

Known Programs

• Unreal Engine 5

Education

High School Diploma

Woodside High School, Woodside, California

Diploma